About Sanchar Saathi Portal
Sanchar Saathi portal is a citizen centric initiative of the Department of Telecommunications to empower mobile subscribers, strengthen their security and increase awareness about citizen centric initiatives of the Government.
The portal empowers citizens by allowing them to know the mobile connections issued in their name, get disconnected the connections not required by them, block/trace lost mobile phones and check genuineness of devices while buying a new/old mobile phone.
Modules of Sanchar Saathi Portal
- CEIR module facilitates tracing of the lost/stolen mobile devices. This also facilitates blocking of lost/stolen mobile devices in the network of all telecom operators so that lost/stolen devices cannot be used in India. If anyone tries to use the blocked mobile phone, its traceability is generated. Once a mobile phone is found it may be unblocked on the portal for its normal use by the citizens.
- TAFCOP module facilitates a mobile subscriber to check the number of mobile connections taken in his/her name. It also facilitates reporting of mobile connection(s) which are either not required or not taken by the subscriber.
- Keep Yourself Aware facility provides latest updates and awareness material on different aspects related to end user security, telecom and information security.
FAQs:
What is Sanchar Saathi Portal?
The Sanchar Saathi Portal is a comprehensive platform launched by the Department of Telecommunications (DoT) to help users track their mobile connections, block lost or stolen phones, verify connections, and prevent telecom fraud.
What are the key features of Sanchar Saathi Portal?
CEIR (Central Equipment Identity Register): Allows users to block or track lost/stolen mobile phones.
TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection): Helps users verify the number of mobile connections issued in their name.
KYC Verification: Ensures that telecom connections are issued only after proper verification.
Can I block a mobile device if I haven’t filed a police complaint?
No, a police complaint or FIR is mandatory to block a lost or stolen device using the Sanchar Saathi Portal.
Can I track my lost phone using the Sanchar Saathi Portal?
Yes, after registering a complaint on CEIR, you may track the status of your device. If it is found to be operational on any network, the system will notify you.
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